ThousandEyes incident

Service Degradation Affecting WAN Insights

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on January 29, 2026, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 06:09 PM UTC
Resolved
Jan 29, 2026, 09:10 PM UTC
Duration
3h 1m
Detected by Pingoru
Jan 29, 2026, 06:09 PM UTC

Update timeline

  1. investigating Jan 29, 2026, 06:09 PM UTC

    We are currently investigating an issue affecting WAN Insights Impact: WAN Insights data ingestion pipelines in US are experiencing a delay. Customers may experience stale data in their recent WAN Insights dashboards

  2. monitoring Jan 29, 2026, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jan 29, 2026, 09:10 PM UTC

    This incident has been resolved