ThousandEyes incident

Service Degradation Affecting the ThousandEyes Web Application

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on February 18, 2026 affecting Platform Availability, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 07:37 PM UTC
Resolved
Feb 18, 2026, 07:43 PM UTC
Duration
5m
Detected by Pingoru
Feb 18, 2026, 07:37 PM UTC

Affected components

Platform Availability

Update timeline

  1. monitoring Feb 18, 2026, 07:37 PM UTC

    Summary: We observed an issue with the ThousandEyes Web Application between 19:08 UTC and 19:21 UTC across all regions. Impact: Customers may have experienced delays or temporary unavailability while accessing or loading the ThousandEyes web application. • US1 and US2 were impacted between 19:08 UTC and 19:21 UTC. • EU was impacted between 19:09 UTC and 19:21 UTC. Status: Our Engineering team has applied a fix and is actively monitoring the service to ensure full resolution.

  2. resolved Feb 18, 2026, 07:43 PM UTC

    This incident has been resolved.