ThousandEyes incident

Service Degradation for Billing Data

Minor Resolved View vendor source →
Started
Mar 06, 2026, 01:02 AM UTC
Resolved
Mar 06, 2026, 04:14 AM UTC
Duration
3h 11m
Detected by Pingoru
Mar 06, 2026, 01:02 AM UTC

Affected components

Usage and Billing

Update timeline

  1. investigating Mar 06, 2026, 01:02 AM UTC

    Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue

  2. identified Mar 06, 2026, 02:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 06, 2026, 04:14 AM UTC

    This incident has been resolved.

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