ThousandEyes experienced a minor incident on March 6, 2026 affecting Usage and Billing, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Usage and Billing
Update timeline
- investigating Mar 06, 2026, 01:02 AM UTC
Starting at 23:15 UTC, ThousandEyes team has identified an issue reporting usage data for ThousandEyes customers in the US1 region. Usage data captured may be lower than actual usage. The ThousandEyes engineering team is investigating the issue
- identified Mar 06, 2026, 02:55 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 06, 2026, 04:14 AM UTC
This incident has been resolved.