ThousandEyes incident

Service degradation affecting Event Detection in US2 Region

Minor Resolved View vendor source →

ThousandEyes experienced a minor incident on March 17, 2026 affecting Event Detection, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 07:52 PM UTC
Resolved
Mar 17, 2026, 11:58 PM UTC
Duration
4h 6m
Detected by Pingoru
Mar 17, 2026, 07:52 PM UTC

Affected components

Event Detection

Update timeline

  1. identified Mar 17, 2026, 07:52 PM UTC

    Summary: We have identified an issue causing delays in detecting new events within the Event Detection service in the US2 Region, beginning at 17:20 UTC on March 17, 2026. Impact: Customers may experience delays in event detection for Network and App Synthetic Tests. Status: Our engineering team is actively working in resolving this issue.

  2. monitoring Mar 17, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2026, 11:58 PM UTC

    This incident has been resolved.