Thought Industries experienced a major incident on July 3, 2023 affecting US - Platform, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
US - Platform
Update timeline
- identified Jul 03, 2023, 04:29 AM UTC
We have identified an outage on the Rustici platform and are working on restoring service.
- identified Jul 03, 2023, 04:58 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 03, 2023, 05:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2023, 05:21 AM UTC
This incident has been resolved.