Thought Industries experienced a major incident on July 5, 2023 affecting US - Platform, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
US - Platform
Update timeline
- identified Jul 05, 2023, 09:38 PM UTC
We've identified an outage on looker-based reporting and are working to resolve the issue.
- monitoring Jul 05, 2023, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2023, 09:56 PM UTC
This incident has been resolved.