Thought Industries experienced a notice incident on June 18, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 18, 2024, 05:14 AM UTC
On June 15, 2024, 4:00 AM UTC, following an automated AWS update on the production EU reporting database cluster, the ETL experienced intermittent errors resulting in delayed and/or inaccurate reporting results until the issue was fully resolved on June 17, 2024, at 9:00 AM UTC. No further impact should be present as of the resolution of the issue, and the infrastructure team is currently focused on implementing and deploying fixes to ensure this issue does not reoccur.