Thought Industries incident

US Rustici Outage

Notice Resolved View vendor source →

Thought Industries experienced a notice incident on July 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 07:08 PM UTC
Resolved
Jul 25, 2024, 01:30 PM UTC
Duration
—
Detected by Pingoru
Jul 25, 2024, 07:08 PM UTC

Update timeline

  1. resolved Jul 25, 2024, 07:08 PM UTC

    Between 6:30 AM PST and 8:00 AM PST the US Rustici cluster experienced increased error rates, impacting the launch and progress of Rustici-hosted SCORM courses for certain users on the learner platform. Due to the intermittent nature of the issue the initial alarms were unvalidated and the issue persisted until confirmation was achieved and service was restored shortly thereafter.