Thought Industries incident

Rustici SCORM Outage

Notice Resolved View vendor source →

Thought Industries experienced a notice incident on August 22, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 10:10 PM UTC
Resolved
Aug 22, 2024, 08:30 PM UTC
Duration
Detected by Pingoru
Aug 22, 2024, 10:10 PM UTC

Update timeline

  1. resolved Aug 22, 2024, 10:10 PM UTC

    Between 4:25 PM EDT and 5:15 PM EDT the Rustici SCORM service experienced increased error rates, disrupting service for certain customers. As of the resolution of this service interruption the underlaying issue has been diagnosed and a fix has been applied. While no further issues are expected, the platform team is closely monitoring the Rustici application to ensure continued service availability.