Thought Industries incident

Reporting Outage

Major Resolved View vendor source →

Thought Industries experienced a major incident on September 26, 2024 affecting US - Platform, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 01:19 PM UTC
Resolved
Sep 26, 2024, 03:01 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 26, 2024, 01:19 PM UTC

Affected components

US - Platform

Update timeline

  1. investigating Sep 26, 2024, 01:19 PM UTC

    We are investigating increased error rates in looker-based reporting.

  2. monitoring Sep 26, 2024, 02:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2024, 03:01 PM UTC

    This incident has been resolved.