Thought Industries incident

Possible Login Issues with SSO

Notice Resolved View vendor source →

Thought Industries experienced a notice incident on December 11, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 04:06 PM UTC
Resolved
Dec 11, 2024, 03:00 PM UTC
Duration
—
Detected by Pingoru
Dec 11, 2024, 04:06 PM UTC

Update timeline

  1. resolved Dec 11, 2024, 04:06 PM UTC

    Due to an issue identified with a recent release, we had to revert a fix for metadata not reflecting in custom domain that caused issues with cross domain in SSO. This release caused login issues with a small subset of clients using Single Sign-On (SSO). Our team actively reverted and the issue is now resolved.