ThinkOn experienced a minor incident on July 4, 2025 affecting MEL3 Virtual Compute and MEL3 Virtual Compute Backups and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
MEL3 Virtual ComputeMEL3 Virtual Compute BackupsMEL3 Veeam Cloud Connect
Update timeline
- identified Jul 04, 2025, 01:59 AM UTC
We’d like to inform you that the scheduled vCloud Director upgrade maintenance at our MEL3 Data Center is currently experiencing a delay. The work is now expected to extend approximately one hour beyond the original maintenance window. Our teams are actively working to complete the upgrade as swiftly and safely as possible. Thank you for your patience and understanding.
- resolved Jul 04, 2025, 02:48 AM UTC
This incident has been resolved.