ThinkOn incident

OTT2 / OTT2E - Key Management Server outage, affecting SOS service and vCloud VM creation

Notice Resolved View vendor source →

ThinkOn experienced a notice incident on July 9, 2025 affecting OTT2 Virtual Compute, lasting 15h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 07:53 PM UTC
Resolved
Jul 10, 2025, 11:21 AM UTC
Duration
15h 27m
Detected by Pingoru
Jul 09, 2025, 07:53 PM UTC

Affected components

OTT2 Virtual Compute

Update timeline

  1. investigating Jul 09, 2025, 07:53 PM UTC

    We continue working with a vendor to resolve this issue.

  2. investigating Jul 09, 2025, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 10, 2025, 11:21 AM UTC

    This incident has been resolved.