ThinkOn incident

[OTT2/OTT2E] Virtual Machine Creation Failure

Major Resolved View vendor source →

ThinkOn experienced a major incident on November 5, 2025 affecting OTT2 Virtual Compute, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 02:26 PM UTC
Resolved
Nov 05, 2025, 03:51 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 05, 2025, 02:26 PM UTC

Affected components

OTT2 Virtual Compute

Update timeline

  1. identified Nov 05, 2025, 02:26 PM UTC

    We’ve identified an issue in the underlying infrastructure that is currently causing Virtual Machine creation to fail. Our team is actively working on a fix, and we expect the issue to be resolved shortly. We will provide an update within the next hour.

  2. resolved Nov 05, 2025, 03:51 PM UTC

    This incident has been resolved.