ThinkOn incident

[MEL3] Data Protect Portal Inaccessible

Minor Resolved View vendor source →

ThinkOn experienced a minor incident on November 24, 2025 affecting MEL3 Veeam M365, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 04:43 AM UTC
Resolved
Nov 24, 2025, 05:28 AM UTC
Duration
45m
Detected by Pingoru
Nov 24, 2025, 04:43 AM UTC

Affected components

MEL3 Veeam M365

Update timeline

  1. investigating Nov 24, 2025, 04:43 AM UTC

    We are currently experiencing an issue where the Data Protect Portal is inaccessible. Our engineering team is actively investigating the root cause and working to restore access as quickly as possible.

  2. resolved Nov 24, 2025, 05:28 AM UTC

    This incident has been resolved.