ThinkOn experienced a notice incident on December 14, 2025 affecting DFW1 Internet Connectivity and DFW1 Virtual Compute and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
DFW1 Internet ConnectivityDFW1 Virtual ComputeDFW1 Virtual Compute BackupsDFW1 Zerto
Update timeline
- investigating Dec 14, 2025, 09:44 AM UTC
We are currently investigating this issue.
- investigating Dec 14, 2025, 11:29 AM UTC
We are continuing to investigate this issue.
- resolved Dec 14, 2025, 11:30 AM UTC
Primary link connectivity came back. An investigation has begun as to why the fail over did not function as intended.