The Things Industries incident

The Things Gateway Controller down for emergency maintenance

Notice Resolved View vendor source →

The Things Industries experienced a notice incident on January 9, 2026, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 03:16 PM UTC
Resolved
Jan 09, 2026, 04:13 PM UTC
Duration
56m
Detected by Pingoru
Jan 09, 2026, 03:16 PM UTC

Update timeline

  1. identified Jan 09, 2026, 03:16 PM UTC

    We're conducting emergency maintenance on the infrastructure running The Things Gateway Controller. This causes connectivity issues with The Things Indoor Gateway Pro.

  2. monitoring Jan 09, 2026, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2026, 04:13 PM UTC

    The incident has been resolved. The Things Indoor Gateway Pro gateways are reconnecting. This may take some additional time due to reconnect backoffs.