The Things Industries incident
Issue with AWS-IOT integration in The Things Stack Cloud NAM1 Cluster
Resolved after 6 hours 46 minutes, affecting North America 1 (nam1), on May 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 06, 2026, 10:43 AM UTC
We have identified an issue causing increased failure rates in AWS IoT application package messages in The Things Stack Cloud NAM1 Cluster. Our engineering team is actively working on a resolution. Impact: Users may experience intermittent disruptions with AWS IoT integration during this time. We apologise for the inconvenience and will post updates here as we make progress.
- monitoring May 06, 2026, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 05:30 PM UTC
This incident has been resolved.
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