Resolved after 21 minutes, affecting Europe 1 (eu1), on August 20, 2020.
We have restarted all application links in our eu1 cluster. To prevent similar issues from occurring again in the future, our next steps will be to improve the self-healing capabilities of application links, so that this type of failure is then handled correctly. We will also improve our internal monitoring and alerting for failing application links so that we can take quicker and more targeted action if other types of (unhandled) failures occur.
Affected components
Update timeline
- investigating Aug 20, 2020, 02:10 PM UTC
We are investigating reports that some application links are failing repeatedly in our eu1 cluster.
- resolved Aug 20, 2020, 02:31 PM UTC
We have restarted all application links in our eu1 cluster. To prevent similar issues from occurring again in the future, our next steps will be to improve the self-healing capabilities of application links, so that this type of failure is then handled correctly. We will also improve our internal monitoring and alerting for failing application links so that we can take quicker and more targeted action if other types of (unhandled) failures occur.
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