The Things Industries incident

Manual device creation in the Console does not work

Resolved after 24 minutes, affecting Europe 1 (eu1) and Europe 2 (eu2) and 1 more, on June 22, 2023.

identified Jun 22, 2023, 07:19 PM UTC

We identified an issue that manual device creation in The Things Stack Console is currently not working. We advise users to either use the command-line interface (https://www.thethingsindustries.com/docs/the-things-stack/interact/cli/), device import via CSV or JSON files (https://www.thethingsindustries.com/docs/the-things-stack/migrating/import-devices) or an API client.

Started: Jun 22, 2023, 07:19 PM UTC
Resolved: Jun 22, 2023, 07:44 PM UTC
Duration: 24m
Detected by Pingoru: Jun 22, 2023, 07:19 PM UTC

Affected components

Europe 1 (eu1)Europe 2 (eu2)North America 1 (nam1)Australia 1 (au1)

Update timeline

identified Jun 22, 2023, 07:19 PM UTC

We identified an issue that manual device creation in The Things Stack Console is currently not working. We advise users to either use the command-line interface (https://www.thethingsindustries.com/docs/the-things-stack/interact/cli/), device import via CSV or JSON files (https://www.thethingsindustries.com/docs/the-things-stack/migrating/import-devices) or an API client.
resolved Jun 22, 2023, 07:44 PM UTC

This incident has been resolved.

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