The Things Industries incident
The Things Indoor Gateway Pro connectivity issues
Minor Vendor's status page →
Resolved after 1 hour 42 minutes, affecting Europe 1 (eu1) and Europe 2 (eu2) and 1 more, on July 19, 2025.
The Things Indoor Gateway Pros are connected. We keep monitoring.
Affected components
Europe 1 (eu1)Europe 2 (eu2)North America 1 (nam1)Australia 1 (au1)Asia 1 (as1)
Update timeline
- identified Jul 19, 2025, 07:45 PM UTC
The Things Indoor Gateway Pros are unable to connect to The Things Stack Cloud. We have identified the problem and working on a fix.
- identified Jul 19, 2025, 08:36 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 19, 2025, 09:13 PM UTC
The Things Indoor Gateway Pros are connected. We keep monitoring.
- resolved Jul 19, 2025, 09:28 PM UTC
This incident has been resolved.
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