The Things Industries incident
Gateways disconnected from The Things Stack Cloud in the nam1 cluster
Minor Vendor's status page →
Resolved after 7 hours 14 minutes, affecting North America 1 (nam1), on July 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
North America 1 (nam1)
Update timeline
- investigating Jul 19, 2025, 08:42 PM UTC
Gateways are unable to connect to The Things Stack Cloud. We have identified the problem and working on a fix.
- monitoring Jul 19, 2025, 09:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2025, 03:56 AM UTC
This incident has been resolved.
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