The Things Industries incident

The Things Indoor Gateway Pro connectivity issues

Minor Vendor's status page →

Resolved after 18 hours 20 minutes, affecting North America 1 (nam1), on July 20, 2025.

monitoring Jul 20, 2025, 01:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 20, 2025, 12:38 PM UTC
Resolved
Jul 21, 2025, 06:59 AM UTC
Duration
18h 20m
Detected by Pingoru
Jul 20, 2025, 12:38 PM UTC

Affected components

North America 1 (nam1)

Update timeline

  1. investigating Jul 20, 2025, 12:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 20, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 06:59 AM UTC

    This incident has been resolved.

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