The Things Industries incident

Gateways disconnected from The Things Stack Cloud in the nam1 cluster

Resolved after 18 hours 21 minutes, affecting North America 1 (nam1), on July 20, 2025.

investigating Jul 20, 2025, 12:38 PM UTC

We are currently investigating this issue.

Started
Jul 20, 2025, 12:38 PM UTC
Resolved
Jul 21, 2025, 07:00 AM UTC
Duration
18h 21m
Detected by Pingoru
Jul 20, 2025, 12:38 PM UTC

Affected components

North America 1 (nam1)

Update timeline

  1. investigating Jul 20, 2025, 12:38 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 21, 2025, 07:00 AM UTC

    This incident has been resolved.

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