The Sandbox Game experienced a notice incident on November 18, 2025 affecting Homepage and Authentication and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
HomepageAuthenticationAPIUser profileAssets inventoryAssets searchAsset infoAssetsAvatars infoCollections
Update timeline
- investigating Nov 18, 2025, 02:11 PM UTC
We are currently experiencing service disruptions due to a widespread Cloudflare outage. Our team is monitoring the situation and will provide updates as soon as services begin to recover. Thank you for your patience.
- investigating Nov 18, 2025, 02:13 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 02:55 PM UTC
Cloudflare has resolved the issue causing earlier disruptions. Our services are recovering, and we are currently monitoring to ensure full stability. Thank you for your patience.
- monitoring Nov 18, 2025, 02:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2025, 02:20 PM UTC
This incident has been resolved.