The Sandbox Game incident

Cloudflare disruptions

Resolved after 1 day, affecting Homepage and Authentication and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 02:55 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 18, 2025, 02:11 PM UTC
Resolved
Nov 19, 2025, 02:20 PM UTC
Duration
1d
Detected by Pingoru
Nov 18, 2025, 02:11 PM UTC

Affected components

HomepageAuthenticationAPIUser profileAssets inventoryAssets searchAsset infoAssetsAvatars infoCollections

Update timeline

  1. investigating Nov 18, 2025, 02:11 PM UTC

    We are currently experiencing service disruptions due to a widespread Cloudflare outage. Our team is monitoring the situation and will provide updates as soon as services begin to recover. Thank you for your patience.

  2. investigating Nov 18, 2025, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 02:55 PM UTC

    Cloudflare has resolved the issue causing earlier disruptions. Our services are recovering, and we are currently monitoring to ensure full stability. Thank you for your patience.

  4. monitoring Nov 18, 2025, 02:55 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 19, 2025, 02:20 PM UTC

    This incident has been resolved.

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