The Bar Method incident

Dashboard Report Errors

Major Resolved View vendor source →

The Bar Method experienced a major incident on September 30, 2024 affecting Dashboard, lasting 23h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 01:17 PM UTC
Resolved
Oct 01, 2024, 01:05 PM UTC
Duration
23h 48m
Detected by Pingoru
Sep 30, 2024, 01:17 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 30, 2024, 01:17 PM UTC

    We are aware of an issue with Dashboard reporting that is currently affecting Dashboard with unexpected errors. We are actively investigating and will provide and update when we have identified the issue.

  2. monitoring Sep 30, 2024, 03:21 PM UTC

    We have implemented a fix and are monitoring performance results.

  3. monitoring Sep 30, 2024, 06:10 PM UTC

    We are continuing to monitor system performance and will update this alert after we have completed a full evaluation of the system.

  4. resolved Oct 01, 2024, 01:05 PM UTC

    This incident has been resolved.