The Bar Method experienced a major incident on March 12, 2025 affecting Absorb The Academy, lasting 12d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2025, 05:26 PM UTC
We are currently experiencing two issues affecting The Academy platform: * Missing Log Out Button – The log out button is currently unavailable. To start a new session with a different user, please clear your browser cache or open a new browser type (e.g., switch from Chrome to Edge). * Payment Function Unavailable – Payments are not processing at this time. If you are trying to register for Regional Meetings, please contact your FBC with your headcount. They will ensure you receive a personal update once the system is operational. Our team is actively working on resolving these issues. We appreciate your patience and will provide updates as soon as they become available.
- resolved Mar 25, 2025, 12:46 PM UTC
The payment function issue has been resolved. If you are still experiencing any issues, please open a new support ticket.