Resolved after 57 minutes, affecting SOAP API (SOAP API — 536bd6f1fd254d6008000281) and Text Messaging, on October 28, 2026.
We have put a fix in place for the issue with Text Messaging. Broadcasts should continue to go out without any further action. Conversation messages should now send successfully. We are currently monitoring. If you are experiencing any issues, please reach out [email protected].
Affected components
Update timeline
- investigating Oct 28, 2026, 04:50 PM UTC
We are aware of an issue with Text Messaging. Broadcasts may go out slowly or appear stuck. Conversation messages are resulting in errors. We are currently investigating.
- monitoring Oct 28, 2026, 05:22 PM UTC
We have put a fix in place for the issue with Text Messaging. Broadcasts should continue to go out without any further action. Conversation messages should now send successfully. We are currently monitoring. If you are experiencing any issues, please reach out [email protected].
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