Tettra incident

Email notification outage

Resolved after 3 days 2 hours, on July 13, 2018.

resolved Jul 16, 2018, 02:23 PM UTC

From Friday morning at 7:15 AM EDT until Monday morning, we had an outage of our email notification system. Customers did not receive notifications via email including daily digests, mentions, suggestion updates, and invitation emails. Slack notifications were not affected.

Started
Jul 13, 2018, 11:15 AM UTC
Resolved
Jul 16, 2018, 02:05 PM UTC
Duration
3d 2h
Detected by Pingoru
Jul 13, 2018, 11:15 AM UTC

Update timeline

  1. resolved Jul 16, 2018, 02:23 PM UTC

    From Friday morning at 7:15 AM EDT until Monday morning, we had an outage of our email notification system. Customers did not receive notifications via email including daily digests, mentions, suggestion updates, and invitation emails. Slack notifications were not affected.

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