Tettra incident

Intermittent 500 errors

Resolved after 2 hours 48 minutes, affecting app.tettra.co, on July 10, 2019.

resolved Jul 11, 2019, 12:28 AM UTC

Our billing provider has recovered. Please let us know if you see any more 500 errors.

Started
Jul 10, 2019, 09:40 PM UTC
Resolved
Jul 11, 2019, 12:28 AM UTC
Duration
2h 48m
Detected by Pingoru
Jul 10, 2019, 09:40 PM UTC

Affected components

app.tettra.co

Update timeline

  1. identified Jul 10, 2019, 09:40 PM UTC

    We're aware of intermittent 500 errors being caused by issues with our billing provider. We will update you again when the problems have been resolved.

  2. resolved Jul 11, 2019, 12:28 AM UTC

    Our billing provider has recovered. Please let us know if you see any more 500 errors.

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