Tettra incident
Partial Outage - Some paid accounts defaulting to billing screen
Notice Vendor's status page →
Resolved after 1 hour 2 minutes, affecting app.tettra.co, on April 19, 2024.
We have restored access to all the affected accounts and are monitoring the situation.
Affected components
app.tettra.co
Update timeline
- investigating Apr 19, 2024, 02:13 PM UTC
We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.
- identified Apr 19, 2024, 02:14 PM UTC
We have identified the issue with our billing system that is blocking some paid teams from accessing their customers. We are currently in the process of fixing it.
- resolved Apr 19, 2024, 03:16 PM UTC
We have restored access to all the affected accounts and are monitoring the situation.
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