Tessie incident

Command timeouts on next-gen connectivity

Resolved after 26 minutes, affecting Current status by service (Dashboard) and Current status by service (Apps & API), on December 7, 2023.

investigating Dec 07, 2023, 10:27 PM UTC

Tesla is investigating a backend issue regarding command timeouts while using the Next-Gen connectivity setting.

Started
Dec 07, 2023, 10:27 PM UTC
Resolved
Dec 07, 2023, 10:53 PM UTC
Duration
26m
Detected by Pingoru
Dec 07, 2023, 10:27 PM UTC

Affected components

Current status by service (Dashboard)Current status by service (Apps & API)

Update timeline

  1. investigating Dec 07, 2023, 10:27 PM UTC

    Tesla is investigating a backend issue regarding command timeouts while using the Next-Gen connectivity setting.

  2. resolved Dec 07, 2023, 10:53 PM UTC

    Tesla has resolved the issue and commands have resumed working properly.

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