Tesorio experienced a minor incident on October 7, 2026 affecting Cash Application Recommendations, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 02:38 PM UTC
We are investigating delayed cash-matching recommendations. Manual matching and existing recommendations continue to work normally.
- identified Oct 07, 2026, 02:38 PM UTC
Some cash-matching recommendations may be delayed or temporarily unavailable. Our team has identified the cause and is working to restore full recommendation generation. Manual matching and existing recommendations continue to work normally. No action is needed from customers.
- monitoring Oct 07, 2026, 03:07 PM UTC
A fix has been deployed and cash-matching recommendations are generating normally. We are monitoring to confirm stability.
- resolved Oct 07, 2026, 03:07 PM UTC
This incident has been resolved. Cash-matching recommendations are generating normally. No action is needed from customers.