Teradici experienced a major incident on July 6, 2026 affecting Anyware Manager and Anyware Manager Enterprise (AME), lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Anyware ManagerAnyware Manager Enterprise (AME)
Update timeline
- identified Jul 06, 2026, 04:37 PM UTC
We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. We are actively investigating and will report back within 60 minutes.
- resolved Jul 06, 2026, 05:53 PM UTC
We have resolved the incident and will continue to monitor the system.