Teradek Core incident

Reports of On Demand servers in US West region failing

Resolved after 2 hours 40 minutes, on January 17, 2018.

investigating Jan 17, 2018, 06:42 PM UTC

We are investigating some reports that using On Demand servers in the US West region are failing. For now, try a different region.

Started: Jan 17, 2018, 06:42 PM UTC
Resolved: Jan 17, 2018, 09:22 PM UTC
Duration: 2h 40m
Detected by Pingoru: Jan 17, 2018, 06:42 PM UTC

Update timeline

investigating Jan 17, 2018, 06:42 PM UTC

We are investigating some reports that using On Demand servers in the US West region are failing. For now, try a different region.
resolved Jan 17, 2018, 09:22 PM UTC

We increased the server capacity for the US West region.

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