Resolved after 1 day 19 hours, affecting Cloud Streaming Servers, on June 12, 2022.
Fixes were deployed for this issue on Monday, June 13th, and the development team is monitoring the platform.
Affected components
Update timeline
- investigating Jun 12, 2022, 09:57 PM UTC
The Streaming Servers section of the Core UI will stall on the Loading Streaming Servers message. This affects the launch of new servers and the ability to see details on existing streaming servers. We are currently investigating this issue.
- investigating Jun 13, 2022, 12:05 AM UTC
This issue is still under investigation. As a workaround in the interim, the Core app for Apple devices such as iPhone or iPad [ https://apps.apple.com/us/app/teradek-core/id1294419887 ] may be used to access the streaming servers.
- monitoring Jun 14, 2022, 04:41 AM UTC
Fixes were deployed for this issue on Monday, June 13th, and the development team is monitoring the platform.
- resolved Jun 14, 2022, 05:56 PM UTC
This incident has been resolved by the fixes deployed on June 13th.
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