Teradek Core incident
Link Pro and Airmix app are currently experiencing issues connecting to Core.
Resolved after 3 days 1 hour, on June 2, 2023.
Link Pro’s connectivity issues have been resolved and currently engineers are monitoring the system behavior after the fix. Airmix connectivity issues are still under investigation.
Update timeline
- investigating Jun 02, 2023, 09:58 AM UTC
Dear customer, Link Pro and Airmix app are currently experiencing issues connecting to Core. We apologize for the inconvenience and making our best to fix this issue as soon as possible.
- monitoring Jun 03, 2023, 10:36 AM UTC
Link Pro’s connectivity issues have been resolved and currently engineers are monitoring the system behavior after the fix. Airmix connectivity issues are still under investigation.
- resolved Jun 05, 2023, 11:03 AM UTC
Both Airmix and Link Pro issues have been resolved
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