Tencent Cloud incident

Dear Valued Customer,

Notice Resolved View vendor source →

Tencent Cloud experienced a notice incident on May 3, 2026 affecting Seoul (ap-seoul), lasting —. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 04:03 AM UTC
Resolved
May 03, 2026, 04:03 AM UTC
Duration
—
Detected by Pingoru
May 03, 2026, 04:03 AM UTC

Affected components

Seoul (ap-seoul)

Update timeline

  1. resolved Apr 26, 2026, 03:22 AM UTC

    Dear Valued Customer, We are writing to provide a final update regarding the previously reported incident involving a cooling system anomaly at the data center which serving Seoul Zone 2 . We are pleased to confirm that the cooling system has been fully repaired and all services have been completely restored . We recommend that you verify your business operations at your earliest convenience. Should you have any questions or require further assistance, please do not hesitate to contact us.