Affected components
Seoul (ap-seoul)
Update timeline
- resolved Apr 26, 2026, 03:22 AM UTC
Dear Valued Customer, We are writing to provide a final update regarding the previously reported incident involving a cooling system anomaly at the data center which serving Seoul Zone 2 . We are pleased to confirm that the cooling system has been fully repaired and all services have been completely restored . We recommend that you verify your business operations at your earliest convenience. Should you have any questions or require further assistance, please do not hesitate to contact us.
Looking to track Tencent Cloud downtime and outages?
Pingoru polls Tencent Cloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Tencent Cloud reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Tencent Cloud alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Tencent Cloud for free
5 free monitors · No credit card required