Tenant Turner incident

Phone System outage 10/22/25

Minor Resolved View vendor source →

Tenant Turner experienced a minor incident on October 22, 2025 affecting Tenant Turner and CodeBox and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 07:11 PM UTC
Resolved
Oct 22, 2025, 08:17 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 22, 2025, 07:11 PM UTC

Affected components

Tenant TurnerCodeBoxSentriLock

Update timeline

  1. investigating Oct 22, 2025, 07:11 PM UTC

    The Tenant Turner Customer Success team has received reports of outages for both phone calls and outbound text messages, including Self-Access lockbox code delivery, this afternoon 10/22/25. Our team is working closely with our engineers and our phone carrier to learn more and resolve the issue.

  2. resolved Oct 22, 2025, 08:17 PM UTC

    This incident has been resolved.