Azure outage 10/29

Update timeline

1. investigating Oct 29, 2025, 04:06 PM UTC

   Tenant Turner is currently experiencing widespread outages preventing customers from logging in or performing usual tasks if already logged in. We are investigating this outage and will update as we know more.

2. identified Oct 29, 2025, 04:57 PM UTC

   Tenant Turner's host server, Azure, has acknowledged an outage that began around 16:00 UTC. We are monitoring their status page and will continue to update this status page in response.

3. identified Oct 29, 2025, 07:29 PM UTC

   Microsoft Azure is working on releasing a fix for the outage. At this time we are seeing intermittent service in some regions of the country, but still consider this to be a widespread outage.

4. identified Oct 29, 2025, 08:58 PM UTC

   At 12:00PM EST, Microsoft Azure, our hosting provider, reported an outage that has directly impacted Tenant Turner services. As of 4:30 PMEST, Azure’s latest status update reads: “At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 7:20 PM EST on October 29, 2025. We will provide another update on our progress within two hours, or sooner if warranted.” We understand how critical Tenant Turner is to your leasing operations. Our team will continue monitoring the situation this evening and will send another update when services are restored.

5. resolved Oct 30, 2025, 12:49 AM UTC

   All aspects of Tenant Turner are operation again. Thank you for your patience