TempWorks incident

Connectivity issues accessing Enterprise

Resolved after 2 hours 54 minutes, affecting RDP Web Access and RDP Gateway and 1 more, on July 15, 2024.

monitoring Jul 15, 2024, 05:01 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 15, 2024, 02:45 PM UTC
Resolved
Jul 15, 2024, 05:39 PM UTC
Duration
2h 54m
Detected by Pingoru
Jul 15, 2024, 02:45 PM UTC

Affected components

RDP Web AccessRDP GatewayRDP Connection BrokerRDP Session Hosts

Update timeline

  1. investigating Jul 15, 2024, 02:45 PM UTC

    We are currently investigating this issue.

  2. identified Jul 15, 2024, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 15, 2024, 04:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 15, 2024, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 15, 2024, 05:01 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 15, 2024, 05:39 PM UTC

    This incident has been resolved.

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