Resolved after 3 hours 14 minutes, affecting RDP Web Access and RDP Gateway and 1 more, on September 16, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
RDP Web AccessRDP GatewayRDP Connection BrokerRDP Session Hosts
Update timeline
- investigating Sep 16, 2024, 04:30 PM UTC
Users are reporting an error - "The remote resource can't be reached" when loading Enterprise via apps.ontempworks.com. We are currently investigating.
- investigating Sep 16, 2024, 04:31 PM UTC
We are continuing to investigate this issue.
- identified Sep 16, 2024, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2024, 05:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2024, 07:44 PM UTC
This incident has been resolved.
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