TempWorks incident
Microsoft updates to Windows client machines preventing access to apps.ontempworks.com
TempWorks experienced a minor incident on January 19, 2026 affecting RDP Web Access, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 19, 2026, 04:02 PM UTC
A recent Microsoft Windows desktop update has introduced issues that can prevent some workstations from successfully accessing RD Web–based services. According to Microsoft’s own reporting, the January security updates caused credential‑prompt and Remote Desktop sign‑in failures on affected Windows builds, impacting client devices rather than servers. Our infrastructure, including apps.ontempworks.com, remains fully operational. However, because these Microsoft updates can disrupt Remote Desktop connectivity on individual machines, some users may experience difficulty launching applications until their Windows devices are patched with Microsoft’s out‑of‑band fixes. We recommend reviewing and applying Microsoft’s official guidance and updates to restore normal workstation behavior. This ensures continued access to RD Web resources and prevents recurrence as Microsoft releases additional patches. Read more here: https://learn.microsoft.com/en-us/windows/release-health/windows-message-center#3763
- resolved Jan 22, 2026, 09:11 PM UTC
This incident has been resolved.