Temporal incident
Customers in GCP us-east4 may experience elevated API latencies
Resolved after 6 days 11 hours, affecting us-east4, on July 7, 2026.
The latencies were caused by issues with a downstream service which resolved after we scaled up. We've been monitoring for errors and latencies and have not seen any further issues. This issue is now considered resolved.
Affected components
Update timeline
- investigating Jul 07, 2026, 05:48 PM UTC
Customers in GCP us-east4 may experience elevated API latencies.
- investigating Jul 07, 2026, 06:21 PM UTC
We are continuing to investigate the elevated API latencies in GCP us-east4 and will provide more details as they become available.
- identified Jul 07, 2026, 07:14 PM UTC
We are currently working to remediate the elevated API latencies that were observed in GCP us-east4.
- identified Jul 07, 2026, 10:20 PM UTC
We are continuing to work on the investigation and remediation of the elevated API latencies in GCP us-east4. We will provide further updates within one hour.
- monitoring Jul 07, 2026, 11:53 PM UTC
We have paused further investigation overnight pending validation under daytime traffic.
- monitoring Jul 08, 2026, 12:05 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 09, 2026, 06:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 14, 2026, 12:42 AM UTC
The latencies were caused by issues with a downstream service which resolved after we scaled up. We've been monitoring for errors and latencies and have not seen any further issues. This issue is now considered resolved.
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