Temporal incident
Some customers may have incorrectly received a "credit expiry notification"
Minor Vendor's status page →
Resolved after 6 hours 29 minutes, affecting Billing, on September 18, 2026.
A fix has been implemented and we are currently working on sending out correction emails to affected customers.
Affected components
Billing
Update timeline
- investigating Sep 18, 2026, 03:54 PM UTC
We are currently investigating this issue.
- identified Sep 18, 2026, 04:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2026, 05:21 PM UTC
A fix has been implemented and we are currently working on sending out correction emails to affected customers.
- resolved Sep 18, 2026, 10:23 PM UTC
This incident has been resolved.
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