Temporal incident

Some customers may have incorrectly received a "credit expiry notification"

Minor Resolved View vendor source →

Temporal experienced a minor incident on September 18, 2026 affecting Billing, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 03:54 PM UTC
Resolved
Sep 18, 2026, 10:23 PM UTC
Duration
6h 29m
Detected by Pingoru
Sep 18, 2026, 03:54 PM UTC

Affected components

Billing

Update timeline

  1. investigating Sep 18, 2026, 03:54 PM UTC

    We are currently investigating this issue.

  2. identified Sep 18, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 18, 2026, 05:21 PM UTC

    A fix has been implemented and we are currently working on sending out correction emails to affected customers.

  4. resolved Sep 18, 2026, 10:23 PM UTC

    This incident has been resolved.