Telnyx incident

Messaging - Webhook failures

Notice Resolved

Telnyx experienced a notice incident on May 21, 2026, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 03:42 PM UTC
Resolved
May 21, 2026, 05:05 PM UTC
Duration
1h 23m
Detected by Pingoru
May 21, 2026, 03:42 PM UTC

Update timeline

  1. monitoring May 21, 2026, 03:42 PM UTC

    We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results

  2. resolved May 21, 2026, 05:05 PM UTC

    We think the impact is over.