Telnyx incident

esim purchase errors

Major Resolved

Telnyx experienced a major incident on June 5, 2026, lasting 12d 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 12:23 AM UTC
Resolved
Jun 17, 2026, 08:02 AM UTC
Duration
12d 7h
Detected by Pingoru
Jun 05, 2026, 12:23 AM UTC

Update timeline

  1. investigating Jun 05, 2026, 12:23 AM UTC

    We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.

  2. identified Jun 05, 2026, 06:50 AM UTC

    New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this

  3. identified Jun 05, 2026, 01:40 PM UTC

    eSIM stock has been replenished. eSIM purchases are now working.

  4. resolved Jun 17, 2026, 08:02 AM UTC

    This issue has been resolved.