Telnyx incident

Order activation delays in select EU countries

Critical Resolved

Telnyx experienced a critical incident on May 22, 2026, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 03:12 PM UTC
Resolved
May 22, 2026, 09:16 PM UTC
Duration
6h 3m
Detected by Pingoru
May 22, 2026, 03:12 PM UTC

Update timeline

  1. monitoring May 22, 2026, 03:12 PM UTC

    Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing. This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. In those countries only, we will refrain from activating number orders until the outage is resolved.

  2. resolved May 22, 2026, 10:10 PM UTC

    This incident has been resolved.