Telnyx incident

Telnyx Ultra voices not available, affecting Assistant creation and update

Minor Resolved

Telnyx experienced a minor incident on August 27, 2026, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 01:25 PM UTC
Resolved
Aug 27, 2026, 01:51 PM UTC
Duration
25m
Detected by Pingoru
Aug 27, 2026, 01:25 PM UTC

Update timeline

  1. investigating Aug 27, 2026, 01:25 PM UTC

    We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.

  2. identified Aug 27, 2026, 01:30 PM UTC

    We have identified the issue and are working on a fix

  3. monitoring Aug 27, 2026, 01:45 PM UTC

    The fix has been deployed and we are monitoring

  4. resolved Aug 27, 2026, 01:51 PM UTC

    This is resolved