Telnyx incident

Calls experiencing one-way/dead air audio, call drops and missing call recordings

Major Resolved

Telnyx experienced a major incident on August 7, 2026, lasting 3d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 03:02 PM UTC
Resolved
Aug 10, 2026, 09:19 PM UTC
Duration
3d 6h
Detected by Pingoru
Aug 07, 2026, 03:02 PM UTC

Update timeline

  1. investigating Aug 07, 2026, 03:02 PM UTC

    Our engineering team is currently investigating reports of issues affecting calls with the following symptoms: - Dead/One way audio transmission - Premature Call Drops - Missing/Delayed Call Recordings We will continue to update our status page with the latest findings.

  2. identified Aug 07, 2026, 03:36 PM UTC

    Root Cause was identified and mitigated.

  3. monitoring Aug 07, 2026, 03:39 PM UTC

    We continue to monitor following the earlier mitigation. Services remain stable and no new reports of impact have been received. A final update will follow once resolution is confirmed.

  4. resolved Aug 10, 2026, 09:19 PM UTC

    This incident has been resolved now.